Robert Cole had an interesting blog article titled “How Google Can Help Facilitate Travel Inspiration.” It is an excellent article and I highly recommend you give it a read. Of particular interest to me is near the end of the article when he states the following about Google Wave:
Google Wave will not replace travel agents. It will make travel agents better by making it easier for them to collaborate with clients in real time. The only downside for agents will be that Google Wave will also democratize the ability for others with appropriate skill sets to potentially become competent travel agents by engaging and actively collaborating with clients. What will separate the true professional agents from the pretenders will remain product knowledge, but most importantly, knowing the client and matching appropriate product to their needs. Add to that an ability to leverage a new technology like Google Wave to inspire not only their interest in travel, but their faith in the agent as a trusted expert.
I am optimistic Google’s engineers and leadership, heavily assisted by the open source community, will be able to develop technologies that will help inspire individuals to become travelers. Not just to create an economic stimulus that can foster job creation, or the prospect of the global community gaining tolerance and understanding through exposure to different cultures; no, I have a more noble goal – the permanent eradication of the term “staycation” from our vocabulary.
I think in the weeks and months ahead we will see much more of these specific pieces from varying industry sectors surmising how Google Wave could be useful to there particular niche area.
I think it is fairly obvious to anyone who watches the I/O 09 Developers Video on Google Wave that it has some real-world application to business collaboration. More so than any of the previous Web 2.0 technology to date.
Take note Google, industry is watching and starting to discuss how you can be used.
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